LTB Guide to Client Consultations

thumb_Screen Shot 2017-01-23 at 16.27.52_1024.jpg
thumb_Screen Shot 2017-01-23 at 16.27.52_1024.jpg

LTB Guide to Client Consultations

9.99

CONSULTATION JOURNEY

PHASE ONE INITIAL CONTACT  

  • TASK ONE  
  • PHASE ONE SCHEDULING AND PRE MEETING 
  • REFUNDABLE DEPOSIT FOR INITIAL CONSULTATION? 
  • TASK TWO  
  • PHASE ONE INITIAL MEET  
  • DO FIRST IMPRESSIONS COUNT? 
  • MIRRORING - WHAT IS THIS AND WHAT’S IT FOR? 
  • A WORD (OR TWO) ON EYE CONTACT 
  • TASK THREE 

PHASE TWO THE CHAT

  • SHOULD I WRITE EVERYTHING THEY SAY DOWN ON PAPER? 
  • USING WHAT THEY TELL YOU HERE TO ‘WOW’ THEM IN YOUR FREE SESSION 
  • WHAT TO DO IF YOU HAVE A CONSULTATION WITH SOMEONE WHO SAYS VERY LITTLE 
  • TASK FOUR 
  • PHASE TWO THE PLAN
  • PHASE TWO PRICING 
  • GET THEM TO PAY ON THE DAY? 
  • MONTHLY VS BLOCK PAYMENTS 
  • SHOULD YOU WORK FOR FREE (WRITTEN BY CHRIS BURGESS) 
  • SOME EXTRA POINTS FROM STUART ABOUT FREE/INDUCTION SESSIONS 
  • PHASE TWO THE FORMS

PHASE THREE PHYSICAL SCREENING

  • THE PROBLEM WITH MOST SCREENS 
  • THE FUNCTIONAL MOVEMENT SCREEN (FMS) - WHAT DOES THE RESEARCH SAY? 
  • PHASE THREE POST CONSULTATION
  • PHASE THREE SETTLING THE CLIENT IN
  • AUTO-RESPONDER EXAMPLE (CREDIT TO JEAN-CLAUDE VACASSIN AND JEROME BOLZE FOR THE INSPIRATION BEHIND THIS) EXCEPTIONAL CUSTOMER SERVICE - DOES IT MATTER? 
  • THE PRINCIPLES OF A GREAT CONSULTATION PROCESS CONSULTATIONS FOR THE GROUP TRAINER
Add To Cart